If you want to return the item, please contact us within 30 days of receiving the order at info@akvarius.co.uk. If you have discovered our fault, please take pictures of the defected, or wrong product sent to you and attach them to the initial email with an explanation.
Refunds for returned items will be issued to the original payment method you used when placing your order.
Please consider that all the shipping expenses for returning the item remain the responsibility of the customer.
The returned product must not be used and should be sent to us in its original packaging.
Please add your order number to the shipment so that certain misunderstandings could be avoided.
Return address:
Street: Vaidoto 1
City: Kaunas
Postal code: 45387
Country: Lithuania
Phone number: +37060884677
If you still have additional questions about returning the item, feel free to contact us at info@akvarius.co.uk.